KMID : 0614820190250050424
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Journal of Korean Academy of Nursing Administration 2019 Volume.25 No. 5 p.424 ~ p.436
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Experience of Hospital Administrative Nurses¡¯ Work Adjustment
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Lee Hyun-Ju
Ha Jae-Hyun Jung Yun-Seo Yun Jung-Mi
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Abstract
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Purpose: This study was aimed to explore the work experience of nurses who transitioned from the patient nursing department to administrative departments.
Methods: The participants were 11 nurses who had worked in departments of human resources, education and training, medical insurance review, information technology, and quality improvement. Data were collected through in-depth individual interviews done between December 2017 and July 2018 and were analyzed in terms of Giorgi¡¯s phenomenological methodology. The research question was ¡®What kind of experience did you have as you transition to a new role from a nurse to a hospital administrative nurse? What are the challenges in carrying out a new role? How do you overcome obstacles and adjust to being a hospital administrative nurse?¡¯
Results: The main essence of the administrative nurses' work adjustment experience is represented by six components; 1) Beginning of a new challenge in conflict 2) Running into barriers 3) Struggling to take root 4) Recognizing changes in the hospital 5) Gradually adjusting to change 6) Becoming a proficient hospital administrative nurse.
Conclusion: Based on these findings, it is essential to create systems that enable administrative nurses to adjust to their work without confusion, and continuously develop programs to enhance their competence.
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KEYWORD
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Experience, Hospitals, Nurses, Qualitative research, Work
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